Privacy Policy

Last updated: 20 July 2026

Washing Master (ABN 51 267 623 250) (“we”, “us”, “our”) respects your privacy. This policy explains how we collect, use, and protect your personal information when you contact us or request a quote, including through our website and our advertisements on Facebook and Instagram.

What we collect

When you submit an enquiry or request a quote, we collect the information you provide, which may include your name, phone number, email address, suburb, and details about the property and service you’re interested in.

Why we collect it

We use your information only to respond to your enquiry and prepare your quote, to contact you by phone, email, or text to arrange and carry out the work, and to keep records of the services we provide.

How we use and share it

We do not sell, rent, or trade your personal information, and we do not share it with third parties for marketing. We may share limited information with service providers who help us run our business (for example, scheduling or invoicing tools), only to the extent needed to provide our services to you. We may disclose information where required by law.

Facebook and Instagram lead forms

If you contact us through a lead form on Facebook or Instagram, that information is provided to us by Meta Platforms in accordance with Meta’s own terms and privacy policy. Once we receive it, we handle it as described in this policy.

How we store it

We keep your information only as long as needed to provide our services and meet our legal and tax obligations, and we take reasonable steps to protect it from misuse, loss, and unauthorised access.

Your choices

You can ask us to access, correct, or delete the personal information we hold about you, or ask us to stop contacting you, at any time. Just contact us using the details below and we’ll action your request.